Never Lose a Job to a Missed Call Again

Missed-call text-back is an automatic SMS that fires the moment a call goes unanswered on your business number. The lead gets an instant reply saying you'll be in touch — so instead of calling the next plumber on Google Maps, they wait for you. JobCapture does this for UK trades, 24 hours a day, including evenings and weekends.

Listen — when you're up a ladder or mid-installation, the phone goes and there's just no way to get to it. That's not a personal failing. That's the job. The problem is what happens next.

78% of customers buy from the first company that replies. The odds of qualifying a lead drop 21 times after just five minutes. And the average response time for a UK business is four hours. So if someone calls you, doesn't get an answer, and you ring back two hours later — the chances are they've already booked someone else. That's a job gone. And you'll never know it happened.

85% of people won't leave a voicemail. They'll just call the next listing on Google Maps.

Missed-call text-back changes that. The lead gets a reply within 30 seconds — while they're still looking. You get to ring them back when you're free. And they're still warm because someone already responded.

Step 1: A customer calls your business number.

Step 2: You can't answer — you're on a job.

Step 3: JobCapture automatically sends an SMS to the caller within seconds: something like "Hi, it's [your name] from [your business]. Just missed your call — I'll be in touch shortly. What did you need a hand with?"

Step 4: The reply comes into your phone app, the same way any text conversation does.

Step 5: You call or text back when you're ready — and the lead is still warm.

"Working with them has been a game-changer for our business! I took their client acquisition system and we had to dial down our advertising because we were getting more clients than we could handle."

Any phone-led trade business where you physically cannot always answer — plumbers, heating engineers, electricians, roofers, builders, landscapers, locksmiths, handymen, and most other home-service trades. If your phone rings while you're on a job and you've ever lost a lead because of it, this is for you.

It works best for established tradesmen who already get enquiries — and want to stop letting them go cold.

Complete your onboarding form and approve your assets. If missed-call text-back isn't live and tested on your phone within 14 days, your next month is free. If it isn't what we described, we'll refund your first payment period.

Missed-call text-back is included in the full JobCapture System™ — along with the trade website, review engine, follow-up system, and local visibility base.

£197/month — full stack, done for you.
£591/quarter — same full stack, less billing.

No long contracts. Cancel anytime.