JobCapture for Heating Engineers in the UK
A boiler breakdown call is a multi-hundred-pound job. You're on a job, so you can't answer. They ring the next heating engineer. You ring back an hour later. They've already booked someone else.
That's not a one-off. 78% of customers buy from the first company that replies. And the odds of winning a lead drop 21 times after just five minutes. If you're a heating engineer, that's real money walking out the door every day.
JobCapture texts back every missed call in 30 seconds. The customer hears from you before they pick up the phone again. You stay first in line — without stopping work.
What JobCapture Does for Heating Engineers
Auto-text missed calls so customers don't move on
The moment a caller doesn't reach you, JobCapture sends them an automatic text: "Hi, it's [Your Name] — sorry I missed your call. I'm on a job right now and I'll call you back shortly."
They've heard from you. The job stays warm.
Build up your Google reviews
A boiler job, an annual service, a new central heating install — customers who are happy rarely think to leave a review on their own. JobCapture sends a text requesting a Google review a short time after you complete the job. One tap and it's done. Over time, your review count climbs and new customers choose you over the engineer with two reviews.
See the 5-star review engine.
Follow up with past customers before they call someone else
Your past customers are your best source of new work. When their boiler needs a service, are they searching Google — or are they calling you because you've stayed in touch? JobCapture sends follow-up messages automatically so past customers remember you. And at the right moment, it sends a referral request. You get repeat work and recommendations without lifting a finger.
A trade-ready website built for heating engineers
If someone Googles "heating engineer near me" and your site looks unprofessional on a phone, they'll click straight to a competitor. JobCapture includes a fast, mobile-ready trade site with instant text-back on every enquiry form.
Frequently Asked Questions
Keep Every Heating Enquiry — Even When You're Mid-Job
You're already getting the calls. JobCapture makes sure none of them walk away because you couldn't pick up.
Or see everything included in the JobCapture System.